On December 15th, 2023, CMS notified all IDREs and parties of the portal reopening for air-ambulance and batched disputes.
Due to the TMA IV court order on 8/3/2023 and the TMA III court order on 8/24/2023, the Federal Independent Dispute Resolution (IDR) portal and all IDR web forms were temporarily unavailable.
During the evening of 12/14/2023, the online Notice of Initiation, Certified IDR Entity Selection, Certified IDR Entity Reselection, and Notice of Offer web forms were reopened for batched disputes and disputes involving air ambulance services. It is critical disputing parties follow the guidance below to resume operations on 12/15/2023.
Guidance for the Notice of Initiation process:
Guidance for the Certified IDR Entity Selection and Reselection Response process:
Guidance for the Notice of Offer process:
Disputing Parties Next Steps:
1. Follow guidance and resume initiating disputes – Disputing parties may submit new batched disputes and disputes that involve air ambulance services.
2. Resume operations related to the certified IDR entity selection and reselection process – Disputing parties will receive an email from the Federal IDR portal with the certified IDR entity selection or reselection form link for any batched dispute, where the certified IDR entity selection or reselection process was still in progress on or between 8/3/2023 to 8/11/2023. Important: This email will go to the party that was completing the certified IDR entity selection or reselection response form when the process was put on hold.
3. Resume operations related to the Notice of Offer process – disputing parties may resume operations per the guidance outlined above. For disputes where the Notice of Offer due date was on or between 8/3/2023 to 8/18/2023, select the Notice of Offer link in the “Your IDR Notice of Offer Submission is Due” email sent from the Federal IDR portal after the initial creation of the dispute.
4. The Departments announced the 11/22/2023 and 11/29/2023 extensions until 1/16/2024 for new single and bundled disputes. These extensions will persist for all disputes until 1/16/2024. Additional time to respond to certified IDR entity requests and extension of Notice of Offers must be pro-actively requested by parties, and additional time to pick a certified IDR entity will be automatically provided by the Departments without further action taken by parties. Visit cms.gov/nosurprises for more information about these previously announced extensions.
In light of these recent changes, FHAS is releasing our batching guidelines, (see attached) as well as FAQs published by CMS in order to educate providers and payors on changes made to the batching guidelines.
A couple of the most notable changes are as follows:
There are no other updates at this time.
With all of this information entities and providers are limited to the following:
Entity Capabilities | – Able to resume the regular Notice of Offer request and payment determination processes for single/bundled and batched disputes. – Sending updated invoices and links for single/bundled and batched disputes. – Status Updates for single/bundled and batched disputes. Processing withdrawals for single/bundled and batched disputes. – Providing documents uploaded to the portal for single/bundled and batched disputes. |
Entity Incapabilities | There are currently no entity incapabilities. |
Provider Capabilities | – Initiating single/bundled disputes.Initiating batched disputes. – Initiating air-ambulance disputes; single or batched. |
Provider Incapabilities | There are currently no provider incapabilities. |
[Payment disputes between providers and health plans | CMS]
October 2023 FAQs about Consolidated Appropriations Act, 2021 Implementation Part 62 (FAQs Part 62)
https://www.cms.gov/files/document/faqs-part-62.pdf
October 2023 Partial Reopening of Dispute Initiation Guidance FAQs
https://www.cms.gov/files/document/federal-idr-partial-reopening-faqs-oct-23.pdf
August 2023 Administrative Fee FAQs
https://www.cms.gov/files/document/idr-admin-fees-faqs-081123-508.pdf-0
FHAS will continue to update you as we find out new information.
If you have questions feel free to comment on this post, email IDRE@fhas.com or call FHAS at (570) 779-5122 and ask for our IDR department. Thank you.